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Responsibility for the cabins or staterooms on a cruise ship fall under the housekeeping department. This division is responsible for making passengers comfortable while they are in their rooms, and
includes the care of the cabins, room and messenger service, and laundry pick up and delivery. Jobs in the hosekeeping department of a cruise line are very similar to the jobs you will find in a five-star hotel or resort: cabin steward/stewardess who clean and do daily maintenance of the cabins and general housekeeping, chief housekeeper, floor supervisor, head room steward / stewardess, cabin steward / stewardess, bell captain, bell boy.
There is also a separate division that does the general cleaning and maintenance of the common areas around the ship and offers jobs for cleaner / utility cleaner positions.
The laundry on a ship must run almost continually. Bed linens, towels, tablecloths, and some crew uniforms must be laundered daily. This division offers cruise line jobs for laundry supervisor and laundry man / linen keeper.
Most cruise lines employ concessionaire companies or employment agencies to staff these positions and applicants are recruited from all over the world. English registered ships commonly fill their housekeeping positions with European personnel, while many others recruit their staff from agencies in third world countries. Housekeeping falls under the hotel department and is categorized as crew. Also known as accommodation staff.
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Chief
Housekeeper (supervisor of the
housekeeping department: cabin services, room services, bell
services, passenger baggage handling and distribution) -
professional experience in hotels or prior ship experience
in related position required. Very good English Language
skills required. Salary range: $3000-3800
U.S. per month, depending on
percentage of gratuities (tips).
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Assistant
Chief Housekeeper (supervises day to
day operations of the department as directed by the Chief
Housekeeper) - professional experience in hotels or prior
ship experience in related position required. Very good
English Language skills required. Salary range: $2500-3400
U.S. per month, depending on
percentage of gratuities (tips). Possibilities for promotion
to Chief Housekeeper.
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Floor
Supervisor (supervises assigned floor
of cabins and cabin stewards as directed by the chief
housekeeper) - professional experience in hotels or prior
ship experience in related position required. Very good
English Language skills required. Salary range: $2400-3200
U.S. per month, depending on
percentage of gratuities (tips). Possibilities for promotion
to Assistant Chief Housekeeper.
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Head Room
Steward / Stewardess (supervises
assigned station of cabins andcabin
stewards as directed by Floor Supervisor) - experience in
hotels or prior cruise ship experience required. Good
English Language skills required. Salary range: $2200-2800
U.S. per month depending on gratuities (tips). Possibilities
for promotion to Floor Supervisor.
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Cabin Steward
/ Stewardess /
Cabin Attendant (daily cleaning of
passenger cabins) - no
experience required, some experience
preferred. Basic
English Language
skills required. Salary range: $1800-2200
U.S. per month, depending on gratuities from passengers.
Possibilities for promotion to Head Room Steward.
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Assistant
Cabin Steward / Stewardess (daily
cleaning of assigned areas and passenger cabins, passenger
laundry requests) - entry level position, no experience
required. Basic English Language skills required. Salary
range: $1200-1500
U.S. per month, depending on percentage of tips
(gratuities). Possibilities for promotion to Cabin Steward /
Stewardess.
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Bell Captain
(supervises bell staff, delivery of room service meals,
gifts and flowers) - entry level position, no experience
required, some experience preferred. Basic English Language
skills required. Salary range: $1100-1300
U.S. per month, depending on tips
(gratuities).
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Room Service
Attendatn/Bell Boy (males and
females) - general duty is to provide guests
with the option of ordering room service, to ensure that
passengers receive the service & the same comfort inside
of cabin like they have in 5-stars dining room. Also they
have to assist to Cabin stewards in the cabins cleaning
after each disembarkation. It is recommended to have some
previous restaurant or bar experience at least on the land.
Ability to speak, read & write in English is an
advantage. Salary range: $700-1000
U.S. per month, depending on tips
(gratuities).
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Cleaner /
Utility Cleaner (daily cleaning of all
public areas) - entry level position, no
experience required.
Very basic English Language skills
required. Salary range:
$600-800 U.S. per month, depending on
the cruise line. Possibilities for promotion to Cabin
Steward.
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Laundry
Supervisor (supervises laundry
department and dry cleaning of all passenger garments) -
some experience in hotels or prior ship experience in
related position required. Basic English Language skills
required. Salary range: $1000-1300
U.S. per month, depending on the cruise line.
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Assistant
Laundry Supervisor (supervises laundry
department and dry cleaning of all the officers, management,
staff and crew garments as directed by Laundry Supervisor) -
some experience in hotels or prior ship experience in
related position required. Basic English Language skills
required. Salary range: $900-1200
U.S. per month, depending on the cruise line. Possibilities
for promotion to Laundry Supervisor.
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Laundry Man /
Linen Keeper (support staff for
laundry facilities, launder and dry cleaning of all
passenger, officer, management and staff garments) - no
experience required, entry level position. Very basic
English Language skills required. Salary range: $700-900
U.S. per month, depending on the cruise line. Possibilities
for promotion to Assistant Laundry Supervisor.
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Pool
Attendant (cleaning and maintenance of
all pool areas) - no experience required, entry level
position. Very basic English Language skills required.
Salary range: $700-900
U.S. per month, depending on the cruise line.
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