Cruise Ship Casino Manager Jobs

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Casino Manager Job Description and Duties:


Cruise ship casino manager

- Directly supervises supports and evaluates the performance of the subordinate casino operation positions - Assistant Casino Manager, Casino Senior Supervisor, Cash Desk Manager, Slot Manager, Casino Dealer/ Croupier, Slot Technician and Cashier

- Must create and maintain an entertaining gaming environment, which intrigues, attracts and retains the attention of the passengers thus providing constant flow of customers and exceeding the pre-set revenue targets

- Responsible for on-the-job day-to-day training of ship's Casino Staff covering all aspects of gaming services and makes sure that all casino team members perform up to the standards of service set by the cruise line or concession

- Oversees and supervises all training programs within the casino operations department in order to improve the casino personnel current performance allowing them to gain skills and abilities for future advancement and promotion to superior positions

- With the help of the subordinate managers and supervisors the Casino Manager maintains a strong observation and control over all casino games, slot machines and casino cage in order to minimize security treats and fraud cases

- Monitors casino dealers and cashiers ensuring gaming and cash flow management procedures are performed according to the standards of the company

- Responsible for constant monitoring of both players and casino personnel

- Ensures that all mechanical, electric and electronic equipment in the casino is well maintained and working properly at all times

- Responsible for assigning work and vacation schedules to ship's casino personnel and also for overseeing on-the-job training covering all aspects of customer service and etiquette

- The Casino Manager is in charge of all casino marketing and promotion strategies targeting increasing the volume of customers, often competing with other shipboard departments



Casino Manager Job Requirements:

 

  • High school diploma or basic education equivalent

  • Bachelorís degree in hospitality management, business administration or related field from an accredited college/ university or the international equivalent is preferred

  • Two to three years progressive managerial experience in a casino in an upscale hotel or resort

  • Cruise Ship experience is preferred

  • Good command of the English language (both spoken and written), knowledge of additional language(s) is a plus

  • Strong managerial skills and ability to work in a multicultural environment plus knowledge of basic computer software


Casino Manager Salary Range:


$4300-5700 U.S. per month, depending on the cruise line, commission and size of the ship.

 







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