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Cruise Ship Jobs - Room Service Attendant

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Room Service Attendant Job Description and Duties:

Cruise ship room service attendant

- Reports directly to the Room Service Manager / Supervisor

- Deliver food and beverage orders to passengers staterooms in a professional and courteous manner according to the standards set by the cruise line

- Must posses a thorough knowledge about the food menus and wine lists in order to be able to discuss and suggest to passengers various courses and fine wines in a professional manner

- The Room Service Attendant is directly responsible for obtaining the appropriate linen, china, glassware silverware and setting up the room service trays up to the company standards

- Once contacted be the Room Service Operator, the Room Service Attendant would pick up the food products from the galley and beverages from various location throughout the cruise ship, then would garnish and decorate the dishes and finally would deliver the complete order to the guests stateroom

- Once contacted be the Room Service Operator, the Room Service Attendant would pick up the food products from the galley and beverages from various location throughout the cruise ship, then would garnish and decorate the dishes and finally would deliver the complete order to the guests stateroom

- He/ she would politely inquire regarding guests satisfaction in both food quality and service and would address any remarks to the Room Service Supervisor

- Follows the cruse line guidelines regarding uniforms and personal hygiene and ensures that cleaning and sanitizing of his/ her assigned area is always up to the standards of the cruise line and according to the USPH and/or UKPH regulations

- Would participate in courses, meetings and training programs in order to develop the necessary skills needed for promotion to superior level position

- Ensures that he/ she enters all food and beverage orders into the ship's point of sale system



Room Service Attendant Job Requirements:

 

  • The candidates must posses good interpersonal skills, positive attitude and willingness to learn

  • Must be customer service focused and eager to work in a high-volume, fast-paced guest service environment

  • One year of previous waiter / waitress experience in a restaurant, hotel or resort is required

  • Room service and especially cruise ship experience is preferred

  • A solid command of the English language is required, knowledge of additional language(s) is a plus


Room Service Attendant Salary Range:


$2200-2800 U.S. per month depending the cruise line, size of ship and gratuities (tips). Possibilities for promotion from Room Service Attendant to Dining Room Waiter/ Waitress position.


 







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