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GUEST SERVICES AGENT - GERMAN SPEAKINGDescription: Employer: Multinational Cruise Line with a total of 12 ships. Job description: Handling all requests and complaints in a professional and diplomatic way; focusing in Guests’ needs and problem in providing services which will assist VIP and Suite Guests with all special needs; to follow up the group programs and their special needs and requests; to ensure a proper communication, information and assistance to Guests; preparing invitations recap; preparing vouchers and presentation letters. Job requirements: - Bachelor’s degree in hospitality management, Tourism or related field from an accredited college or university or the international equivalent preferred. - 1 years work experience equal position in Property minimum of, 4/5* Service. - Computer Skills. - Guest attitude, Public Relations, and Communication. - Good Organisation skills, problem solving, international exposure preferred. - German mother tongue or German and English Fluent. Other european languages will be a plus, including Spanish. Competitive Salary, including accommodation, meals, joining and return flights paid by the company.4 to 6 months and renewableExcellent opportunities of professional development. Duration of the contract 4 to 6 months and renewable Requirements: Apply |