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Cruise DirectorDescription: Key Job Responsibilities for Cruise Directors: Hosting: - The Cruise Director drives guest satisfaction scores and on board revenue. - Host all major events as directed by the Manager-Cruise Programming, setting the tone with energy & enthusiasm. - Promote and support the company Entertainment brand identity. - Host hotel parties and functions. - Host ship tours on embarkation day. - Make PA announcements as directed. - Host a disembarkation briefing, adhering to approved script. Management: - Conduct regular one-on-one meeting with Event Manager to review policies, discuss opportunities and coordinate solutions. - Coach, motivate and rehearse performance with team members to ensure that our overall standards are being met or exceeded. - “Hands-on” manage all entertainment events on the floor, including the “look” of your show. - Monitor and evaluate guest comments and create action plans for improvements. - Foster a positive working relationship with other departments. Guest Relations: - The Cruise Director serves as the company’s ambassador and communicate pertinent information to guests. - Be visible around the ship, and at the gangway. Interact with guests and serve as the consummate Host. - Coordinate tender operations with the deck department to maximize efficiency and guest satisfaction. Policies & Procedures: - Ensure program plans and MOMs are followed. - Follow approved announcement grid and scripts where provided. - Comply with all health, safety and environmental policies. If you're interested in being considered for this opening the next step for you is to put together a brief introduction video explaining why you'd be perfect for the role and send the link to us to be evaluated by our recruiting team. Here are some tips: - Make the video 1-2 minutes long. - Talk about why you would be a good fit for the position/why you like our company/your goals and how we can help you get there. - In the subject line, put your name and the position you are interested in. - Send your resume with the link Looking forward to hearing from you! PLEASE INCLUDE A RECENT PHOTOGRAPH OR PROMOTIONAL HEADSHOT WITH YOUR RESUME AND COVER LETTER. Requirements: - Solid previous experience in this role - Fluency in English Apply |