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Assistant Sales Manager
The Assistant Sales Manager is responsible for leading sales efforts and maintaining guest services. This role includes interacting with people in a motivating and friendly manner and setting clear expectations with others about desired results. Through open communication and consistency between values and behavior, the Assistant Sales Mangers promote teamwork and merchandise according to the strategy of the business to ensure exceptional guest experiences.
Provide leadership for Cruise Ships onboard retail shops to promote and model our high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement. The Assistant Retail Manager must demonstrate honesty and integrity in all interactions.
What you’ll be doing:
Motivate and coach a sales achieve/exceed sales and promotional targets.
Create and execute plans to drive sales.
Lead the team of minimum 10+ people.
Deliver an outstanding guest experience.
Promote high quality retailing standards.
Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
Train and coach sales team on Starboard’s standards – product knowledge, selling techniques, asset protection and guest service.
Manage inventory with an emphasis on asset protection.
Analyze and report sales and talent data to corporate office.
What we’re looking for:
2+ years of flagship retail store, department store or multi-unit retail management experience with annual sales of $ 5 million+.
2+ years in leading a large and diverse retail sales team with a minimum of 10+ employees.
Ability to :
Live and work abroad on ships for 6 months continuously.
Assess and develop talent, in order to build future leadership pipeline.
Build relationships at all levels of onboard management, in order to partner and influence business decisions.
Manage time effectively through prioritization.
Strong interpersonal and leadership skills.
Strong verbal and written English language skills.
Proficiency in MS Excel, Word, Outlook and PowerPoint.