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Travel GuideDescription: Key Job Responsibilities for Travel Guides: Give dynamic PowerPoint presentations about the ports of call and related topics of interest ; Provide knowledgeable and accurate information about the itinerary in a exciting and educational way. - Drive revenue to Shore Excursions onboard by promoting tours whenever appropriate - Provide entertaining and informative narration from the bridge in specified scenic cruising areas Programming: - Prepare and develop PowerPoint presentations based on the itinerary - Present a minimum of two (2) presentations on sea days and one (1) on partial sea days - Manage daily schedule with direction from the Event Manager and Seattle Enrichment Manager - Foster a positive working relationship with other departments, particularly Shore Excursions - Lead travel-oriented entertainment activities (i.e. “Travel Trivia” and language classes) - Share knowledge collected by adding presentations and resource materials to the E-Resource Library Guest Relations: - Greet guests on the gangway/tender dock when in port to answer last-minute questions - Interact with guests in a positive and helpful manner - Positively represent the cruise line both on and off the ship - Hold adequate desk hours (minimum of two hours per day) to answer guest questions Policies and Procedures: - Read and follow MOM E04 – EXPLORE OUR WORLD. - Adhere to uniform policies, appearing professional and well groomed at all times. - Comply with Health, Safety and Environmental Practices - Provide an accurate and in-depth handover at end of contract. Requirements: - Previous public speaking or hospitality. - Previous hosting experience preferred. - Strong socializing skills. - Ability to relocate, live and work onboard with coworkers for 4+ months. - Strong communication skills. Apply |