Hotel Utility/ Custodial


Reporting to the Housekeeping Supervisor

Clean and maintain all guest and crew public areas to VOC standards. This position will work day or night shift as needed.


Based on assign work section during day or night shift, the custodial hostess duties include but are not limited to;

- Clean all public Guest areas, back of the house and crew areas including; crew restroom, landing, staircase, crew launderette
- Daily vacuum, dusting, polishing, high dustingcleaning, garbage removal, sanitizing.
- Shampoo and general floor care duties (stripping, waxing etc)
- Handle and distribute Guest luggage on embarkation days and on the evening before debarkation
- Assist with delivery of special deliveries to Guest staterooms on embarkation days when needed
- Work with and use various chemicals cleaners and floor care equipment
- Remove dirty dishes/glassware from public areas
- Keep cleaning equipment in good working order and report to Housekeeping supervisor any maintenancerepairs
- Reports maintenance issues in designated areas through the ship reporting system
- Assist Guests with directions and general information in Guest areas
- Work in all Housekeeping/Custodial areas based on need of operation
- Operate in line with all USPH, Environmental, Safety and Security Policy
- Perform other duties as assigned by Leader
- Luggage duties


- 1 year previous cleaning experience of some level (hotel or ship)
- Previous experience working in a 5 stars ship or hotels of 400 + rooms
- Knowledge of chemical cleaning and their application
- Floor cleaning equipment experience preferred, with knowledge in floor care a plus
- Able to read, write and speak English
- Able to interact with guest and give directionassistance
- Must be flexible; shifts cover both day and night
- Physically fit, with endurance to lift 50 lbs and bending
- Able to work long hours walking and standing