CASINO SLOT TECHNICIAN




Description:

Casino Technician is ensuring the secure, efficient, and profitable operation of the Casino slot machines and all other Casino-related equipment in order to provide an inviting and exciting gaming experience at sea in line with the Company’s strategy, enhanced with excellent customer service. He or she will assists with all slot configurations, conversions, and installations as needed, identifies the problem/fault finds by using all tools necessary (i.e., product research, vendor contact), and constantly monitors and performs preventive maintenance on the existing inventory and repairs all non-working equipment. He or she has excellent knowledge of the English language (Advanced B1).

Requirements:

- Is responsible for the upkeep and security of all slot and video arcade machines, supplementary Casino equipment, funds contained therein and their associated systems in order to provide service maintenance in accordance with Company procedures

- Assists in the collection of machine bill stackers during slot revenue counts and sets up, collects and carries out coin drop counts in accordance with established Company procedures in order to follow the accounting process

- Maintains an understanding and promote the Players Club and features offered by the Slot Master tracking system and actively assists in slot related promotions

- Assists with all slot department configurations, conversions, installations as needed,working on port days where scheduling has been deemed necessary

- Assists in all hand paid jackpots, hopper fills and change machine fills according to Company policy and procedures

- Refers any disputes or arguments concerning a Guest to the Casino Manager and /or Slot Manager

- Constantly observes and monitors the slot operation to spot and prevent customer theft and/or employee embezzlement

- Provides assistance to Casino Management when difficulties arise in securing Casino doors, gates, grills and Cashier banks (drawers, cupboards and shelves)

- Gathers analytical data from gaming machines as instructed by the Casino Executive Office

- Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedures

Career Level: Experienced (Non-Manager)
Category: Casino
Job Type: Onboard
Travel: 100%

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