BAR WAITER/WAITRESS - GERMAN SPEAKING




Description:

BUSINESS AREA: HOTEL
LINE MANAGER: BAR MANAGER

JOB PURPOSE
The Bar Waiter/Waitress is responsible for serving beverages in an assigned bar profitably & efficiently, in full compliance with company sanitation standards, and providing an enjoyable environment for Guests. The Bar Waiter/Waitress is to provide and maintain quality service through creative and energetic salesmanship to achieve the maximum revenue for the company.


KEY RESPONSIBILITIES
• Provides courteous, quick, and professional service with a smile at all times suggesting and serving alcoholic and non-alcoholic beverages at various beverage outlets throughout the cruise ship;

• Takes the orders from the guests, relays them to the Bartender and then makes sure that the beverages are served in a proper glassware with a proper garnish;

• Suggests drinks to guests applying up selling and suggestive selling techniques thus increasing beverage products revenue for the company;

• Complies with company standard procedures relating to cleanliness, set-ups, furniture, snacks, menus appropriate room and door signs;

• Ensures all bar tables and chairs are clean before and after Guests arrive and leave;

• Knows all bars, mixed drinks and other bar items specified in the bar list;

• Constantly checks the assigned bar and lounge areas for cleanliness and furniture repairs or Replacements.

Requirements:

JOB REQUIREMENTS (skills, competencies, experience)

• Fluent English. Ability to communicate effectively in German;

• High School Graduate;

• Previous experience in a similar position in an International Cruise Company, or in a busy 5-start hotel/resort with an international bar list;

• Proven ability to work under pressure and keep a harmonious and productive team environment;

• Demonstrated understanding and practical knowledge of Food Safety as defined in Company sanitation standards;

• Sound knowledge of electronic cash transacting, and computerised bar systems;

• Demonstrated skills in one-on-one communications with Guests;

• Tactful and diplomatic in crisis and problem handling;


VISA REQUIREMENTS (if any):
Passport (with a validity of more than 1 year)

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