First Cabin Stewardess


Key areas of responsibility:

- Managing the entire housekeeping department as a decision-maker
- Control and enforcement of the quality standards in the housekeeping area
- Responsibility for the sufficient supply of material, equipment and personnel for all housekeeping operations according to the prescribed standard
- Ensures that the cabins in both passenger and crew areas are kept clean and up to standard
- Hands-on‘ management due to size of operation
- Controls the stores, inventories within the housekeeping department
- Maintenance of furniture and equipmentIn charge of the ship‘s laundry and staff
- Controls and maintains the cleanliness and safety precautions within (his/)her department together with hygiene standards in compliance with the HACCP regulations
- Careful handling of all equipment and machinery in (his/)her department
- Motivates (his/)her co-workers to attain a high quality standard of service
- Accepts responsibility to endeavour smoothly running operations in (his/)her department
- She is available at any time to deal with passenger queries, complaints, problems etc.
- Planning of duty rotas for the housekeeping department



- Hotel business trade experience required in housekeeping (preferably qualified housekeeper)
- Hotel trade school qualification
- Several years‘ job experience at international hotels or aboard cruise ships
- Competence in English language
- Experience in dealing with difficult management


- Trustworthy, efficient and able to work under pressure
- Pleasant and courteous manner together with an immaculate appearance
- Cost and quality awareness
- Excellent communication and organisational skills