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Multimedia Manager



Multimedia Manager is in charge of managing all new entertainment activities foreseen for the guests through the available digital channels on board (i.e. Smartphones, Tablets, Interactive TV, Digital signage).


• Adapts and coordinates a rich digital content / entertainment program according to the Ship’s program;

• Monitors outputs of contents / programs and ensures a high level of service;

• Provides guidelines to the technicians about the setup of on board CMS and other involved systems;

• Provides the overall cruise schedule & daily program to the Entertainment & Smart Ships technicians (table of contents) to upload on the on board CMS and other involved systems;

• Provides updates of cruise program (e.g. change of port of call, change of entertainment program) to the technicians and verifies the changes have been made correctly;

• Supports technicians in case of technical issues related to feasibility and tests of the uploaded contents;

• Collects requests and feedbacks from on-board revenues centres and moderates the tactical sales promotions to adjust communication methods (palinsesto).


(skills, competencies, experience)

• Fluent in English and Italian, knowledge of other languages is a plus;

• Bachelor or Master degree, preferably in broadcasting, multimedia communications or technology;

• 10+ years of experience in a similar role within a multimedia centre, broadcasting centre, web TV or similar;

• Knowledge of best-of-breed Content Management Systems (i.e. Adobe, Sitecore, HP, SDL, Liferay);

• IT literacy: understanding of main IT systems / architectures;

• Excellent coordination, interpersonal and communication skills;

• Stakeholders management at all levels within an organization is a required condition;

• Good understanding of how to business needs into application and operational requirements.


• VISA working permit, Entry and/or Transit VISAs may be required depending on ship itinerary