|
|||
|
Buffet SupervisorDescription: JOB PURPOSE In line with company policies and procedures, the Buffet Supervisor supervises Buffet Attendants and the buffet area in order to provide excellent service to guests. KEY RESPONSIBILITIES • Supervises all buffet operations in order to maintain high standards of service and to guarantee a smooth and efficient service to guests; • Ensures Buffet Attendants comply with all sanitation procedure on buffet service stations and buffet lines; • Establishes all work schedules, supervises, monitors, trains and evaluates all Buffet Attendants; • Handles and resolves any guests’ complaints; • Conducts daily team briefing or meeting; • Produces reports for the Maître D’ Hotel. Requirements: • Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French); • High School certificate; • At least 2 years’ experience in 4/5 star restaurant, hotel or resort; • Computer literacy; • Excellent management and good organisation skills; • Interpersonal and communication skills; • Passion about hospitality and customer service driven; • Cruise industry experience is an advantage; • STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility); • A recognised medical certification is required before starting to work on board. VISA REQUIREMENTS (if any) • Possess a valid passport and when possible a seaman book copy Apply |