Cleaning Specialist


Position Summary: As Facilities Cleaning Specialist, you will be serving with a world-class team. You will be responsible involved in the overall public/crew areas cleaning function onboard the vessel, focusing primarily on quality of operations. In addition, you will have the opportunity to travel the world while working for a top global employer of choice.


• Supports the Facilities Manager in the general administration. Supervises the public/crew areas cleaning function with a staff of Cleaners, Pool Attendants, and Horticulturists. Manages the assignment of duties, responsibilities and workstations to employees. Observes and evaluates employees and work procedures to ensure quality standards and service is met.

• Mentors, develops and provides on-the-job training to subordinates to strengthen their current performance and preparation for future advancement as well as executes directives deemed appropriate by the Facilities Manager. Utilizes and administers the disciplinary action process through coaching and counseling to improve performance or termination of employment.

• Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations. Reviews working hours and overtime to maintain the efficiency of the operation without exceeding budgetary constraints. Reviews requisitions estimates for product replacements, supplies, purchases, etc. and forwards to the Facilities Manager for final approval. Actively seeks out opportunities to reduce costs while maintaining standards of quality and service.

• Monitors all cleaning processes in the public and crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations with regard to public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. for the facility function. Completes all hygiene sanitation logs and ensures all USPH procedures pertaining to the Facilities cleaning function are followed according to the regulations.

• Supervises the operation of the H20 Zone, Adult Pool Deck, and all open deck spaces.

• Provides and monitors the Guest Service Standards on open decks, including the supervision of the cleanliness and maintenance of open decks, enforcing GVP, monitoring the Deck and Chair and Towel Programs, and monitoring the venue music on all open decks. Works with the Cruise Director, F&B Manager, Facilities Manager and Staff Captain to coordinate all open deck operations to ensure an optimum guest experience and safety in the open deck areas.

• Works with the Cruise Director, F&B Manager, Facilities Manager and Staff Captain, and Bosun to coordinate the scheduling of opening, closing, cleaning and maintenance of all pools, Jacuzzis, solarium, open deck areas.

• Understands Flowrider and Sports Deck policies and procedures.

• Manages the luggage handling process during embarkation and debarkation.


• Two to three years housekeeping supervisory experience in a hotel environment preferred.

• Minimum one to two years previous cleaning experience, preferably in a 4 or 5 star hotel. Ability to work independently and implement proactive work measures. Ability to evaluate a situation and quickly determine the proper procedures to avoid potential problems.

• Knowledge of proper cleaning techniques, requirements and use of equipment.

• Knowledge of proper chemical handling.

• Ability to manage the financial aspects of a cleaning operation, including the successful identification of expense reduction through cost efficiencies. Ability to manage headcount within area as it relates to and supports the business needs of the vessel.

• Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, or related programs.

• Completion of high school or equivalent required; bachelors’ degree preferred.