The Captain is responsible for overseeing all crew and operations on the vessel to which they are assigned.
- Directly supervises all employees in the following positions: Chief Engineer, Chief Mate, 2nd Mate, 3rd Mate, Hotel Manager and AEL/Purser. Indirectly supervises all crew assigned to the vessel.
- Monitors and counsels work performance throughout the year, and conducts written performance evaluations. Ensures that other officers complete the same.
- Coaches, disciplines, and/or terminates crew as necessary in a timely and appropriate manner, seeking the guidance and support of Fleet Management as needed.
- Maintains professional demeanor with guests, crew, staff, agents, officials, and the public.
- Assists in the training and development of all direct reports. Also assists in the training of any new or relief Captain.
- Conducts weekly informational meetings with the staff, officers and crew.
- Responds in a timely manner to all concerns, complaints, and allegations, and conducts investigations as necessary. Notifies Fleet Management of potentially escalating problems.
- Distributes all information to and from officers, crew, staff, guests, and the home offices.
- With the AEL/Purser, prepares customs and immigration paperwork and personally attends the meetings with officials to clear the vessel.
- Oversees all reporting of vessel incidents (hull, crew, staff, guest).
- Through the Officers, oversees the management, operation, maintenance and repair of the vessel.
- Oversees all accounting reports, payroll, inventory and requisitions.
- Performs bridge navigation and deck watch during specified periods. Determines geographical position of the ship, using all available means such as GPS, radar ranges, visual observations, depth sounders, etc.
- Records necessary entries in navigation and radio logs.
- Handles the vessel in docking, anchoring, piloting, en route, in close quarters and open sea conditions.
- Acts as Radio Officer to handle ship-to-ship, ship-to-shore, and radio telephone calls en route and dockside.
- Navigates vessel to ensure avoidance of marine hazards such as reefs, outlying shoals, shallow waters, etc. using aids to navigation such as lights, lighthouses, and buoys.
- Assigns and directs deckhands to lookout and helm duties as needed.
Small Boat Operations:
- Drives inflatable boats as necessary.
- Oversees and assists with loading guests, staff, and crew in and out of inflatable boats.
Safety and Security:
- Oversees safety briefings for guests and coordinates with the Chief Mate for on-board instructive drills for guests, staff and crew.
- Ensures vessel compliance to company safety and pollution prevention policies and procedures and requests supervisory assistance/guidance when necessary.
- Conducts periodic inspections to ensure that crew and guests observe regulations pertaining to safe vessel operation.
- Oversees the security of the vessel both at sea and at dock; ensures gangway watch is posted at all times while at dock.
- Coordinates off-ship emergency medical aid. Assists the Chief Mate in administering first aid treatment and in documenting medical incident reports.
- Oversees all drug and alcohol testing as required by the U.S. Coast Guard and Company policy.
- Prepares the vessel for, and attends all U.S. Coast Guard annual drydocks and other inspections as required.
- Participates in shore-side training as required by the company.
- Maintains familiarity with the ISM Code and requirements.
- Ensures compliance with the company Safety Management System including Emergency Response activities.
Guest/ Public Relations:
- Hosts various social functions on board, such as the Captain's Welcome Aboard and Farewell Nights, as well as participates in guest activities such as re-caps, barbeques, dining with guests, etc.
- Ensures that the company maintains a positive image with all local agents, officials, and area residents.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of 5 years experience as either Captain or Chief Mate on passenger-carrying vessels.
Extensive experience operating port-to-port between Southeast Alaska, the Snake and Columbia Rivers, the Gulf of California, Mexico, Costa Rica and Panama (including the Panama Canal).
- Ability to perform voyage planning and navigational calculations.
- Familiarity with various communication equipment, such as cell phones, satellite phones, email, fax, SSB, VHF, SAT-C.
- Excellent crisis management skills; works well under pressure, and acts quickly and decisively using sound judgement.
- Supervisory experience in maritime environment required. Additional supervisory oversight of hotel operations strongly preferred.
- Proficient user of computer systems, with the ability to utilize MS software applications in a Windows environment.
- Ability to troubleshoot, act quickly with confidence, and make sound decisions while exercising good judgement
- Excellent communication skills, including the ability to effectively present both sensitive information in one-on-one situations, and comfort with public speaking in group situations.
- Excellent written English language skills, with the ability to prepare professional documents and reports in a timely manner.
- Additional Spanish language skills preferred.
- Good customer service skills: able to maintain a professional demeanor at all times, ability to use necessary levels of tact and courtesy.
Licenses, Certificates, Registrations:
- Minimum 100 Ton Near Coastal U.S. Coast Guard Masters License required.
- Current First Aid/CPR certification required.
- Valid TWIC card required.
- Valid US Passport required.
- STCW Basic Safety Training required.
- STCW Security Officer Certificate required.
- STCW Bridge Resource Management required.
- STCW First Aid Provider preferred.
- STCW Crowd Management preferred.
- Radar Observer endorsement preferred.
- GMDSS Restricted Operators License required
- Advanced Fire Fighting Certification preferred.
The physical demands are described in the Captain Job Analysis sheet and are available to all applicants.
The Captain works approximately 12 hours per day of varied hours; approximately 6 weeks on, 6 weeks off, rotational schedule.