Human Resources Manager

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          Supporting managers in the reinforcement of crew related policies and procedures.


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          Maintaining a productive and supportive professional working partnership with the Captain, GM, and colleagues at all times


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          Leading and supporting employee recognition programs.


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          Maintaining documents and data required for talent management and human resources administration.


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          Helps to coordinate all formal disciplinary warnings, regardless of division, ensuring a fair and systematic approach.


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          Supports and oversees the coordination of all crew welfare activities


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          Maintaining operational continuity with a systematic and consistent handover procedure for replacement Human Resources Manager.

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      Bachelor’s degree in Human Resource Development or similar


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      At least 5 years experience in the hospitality field in a human resource / training capacity


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      Previous shipboard experience required;


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      Understanding of the highest level of service; ideally worked in the premium or luxury market


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      Strong working knowledge of ship and the various depts.


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      Be able to target opportunities for service improvement through training and coaching.


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      Be a self-starter and able to target service and HR priorities, take action and exhibit excellent follow up


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      Maintain a trusted profile with Heads of Departments as a pro-active and flexible support person.


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      Well organized; a multi-tasker


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      Excellent communication skills; good written and spoken English


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      Strong leadership skills and practice ‘leadership by example;


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      Excellent administrative skills; computer literate Word/Excel/Fidelio/MXP and similar


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      Outgoing personality, open minded and flexible; able to Host tables and socialize at required level for this position


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      Ability to work in an international environment;


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      Ability to perform well under pressure;


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      Excellent appearance