The Crew Administrator position is responsible for the day to day management of crew administration and crew office. The position is responsible for coordinating and leading the crew administration tasks as they relate to the Sign on and Sign off processing, clearance, documentation, travel, terminations and resignations as well as to provide support to the HR Manager in all areas related to crew administration.
Responsibilities include (but are not limited to):
• This position is responsible for two main scopes of work as part of the Human Resources Department:
-The entire welcoming (sign-on) and farewell (sign-off) processes in which any Crew, direct Pullmantur employee or Concessionaire (Revenue Partner) is
involved. The Crew Administrator is responsible for the well-being and comfort of the Crewmember’s prior, during, and after both these processes have been
completed, including proper documentation preparation and/or request of tickets, traveling visas, hotel accommodation (when necessary), be it as a
normal and scheduled process or based on an emergency, compassionate, maternity, or medical leave, etc.
-Maintenance of an accurate and modern inventory, recording, monitoring, and documentation maintenance and reporting of Crewmember's information to the
HR Manager and/or Managers when deemed relevant in order to oversee expiration dates of Contracts, Passports, Visas, Seaman's Books, Preemployment Physicals (in conjunction with the Medical Department), or any other current of future documentation required, etc.
•Responsible for the preparation of all Crewmember’s documents full crew inspection by Immigration agencies, or others, ensuring that all passports, visas, Seaman’s books, vaccinations, and any other pertinent documentation are valid.
•Verifies all required boarding documents and employment contracts or LOE’s, Passports, Visas, Licenses and Certificates, Seaman’s Books issuance and expiration dates.
•Maintains all shipboard employee documentation including Certificates (passports, visa, etc.), seaman’s books, Licenses and Certificates, employee articles declaration forms (Customs) and employee handbooks and/or updates.
•Processes employee “Air and Hotel” requests. In charge of printing airline tickets onboard for employees who are signing off, repatriated, or transferred to other vessels.
• Degree or foreign equivalent in Human Resources or Administration.
• Minimum 2 years of experience in administration (High volume tasks, regulatory reporting, Accounting).
• Minimum 1 years in shipboard administration or equivalent.
• Advanced computer skills.
• HR seminars (PHR, SPHR, CIPD, HR Certification, etc.) are valued.
• Shipboard andor Hospitality experience are valued.