Senior Vendor Relations Agent


Reporting to the Supervisor, Vendor Relations, Accounts Payable, this exciting and challenging position will play an integral role in the Carnival Cruise Line's daily accounts payable activity. The successful candidate will assist the Vendor Relations Supervisor with coordinating the overall operations and activities of the Accounts Payable Vendor Relations Team. You will be accountable to oversee partnership and customer service of AP suppliers in accordance with Company policy.

Responsibilities include:

Cultivate strong culture of partnership and resolution with AP suppliers and AP processing agents
Support Supervisor, Vendor Relations in accomplishing department goals related to servicing our internal and external customers and vendors
Coordinating and/or participating in special projects
Ensure compliance with AP policies and legal/regulatory requirements
Comply and ensure proper internal controls in Accounts Payables
Work with Supervisor during internal and external audits; pull source documents and work directly with auditors as needed
Accountable for adhering to and promoting Company values by performing duties in a manner that is consistent with being a team leader, and support the continued growth of the department and the Company
Support processes and procedures that ensure compliance with company payment policies and controls
Support process and procedures that ensure supplier compliance with AP procedures including electronic submission of invoices
Respond to business unit and supplier communications within the established time frame
Monitor, review, and coordinate expedition and resolution of supplier inquiries
Assist in coordinating staff assignments for maximum throughput
Communicate with other departments to resolve accounting problems
Assist with preparing monthly reports related to productivity and key performance indicators (KPI)



Proficient experience of accounts payable processing
Proficient experience of 2+ years in customer service in a high paced electronic environment
Strong communication skills both verbal and written
Excellent phone etiquette and listening skills
Positive interpersonal skills
Excellent customer service skills
Strong organizational/multi-task and prioritizing skills
Ability to work in a flexible and dynamic environment
Team oriented person who can focus on the details
Proven results oriented
Strong process skills and proven ability to interact with all levels of the organization
Possess intermediate knowledge of Microsoft Excel and Microsoft Word
Previous experience with Oracle Financial Systems is preferred

Benefits as a member of Carnival's Team:

A comprehensive healthcare program, dental coverage and flexible spending accounts
Company-paid term life insurance and long term disability coverage, employee-paid optional life insurance and other voluntary insurance programs
A 401(k) plan that includes up to a 3% company match after one year of service and a discretionary Profit Sharing contribution in your second year of eligible employment
Tuition Reimbursement that provides up to 75% reimbursement for company related professional career development
An on-site Space Coast Credit Union satellite office, cafeteria and free parking
Employee Stock Purchase plan that provides up to a 15% discount off the Fair Market Value of Carnival Corporation Common Stock
Paid vacation and sick time
An on-site fully accredited preschool educational program that provides developmentally appropriate educational programming for families of children ages 6 weeks through 5 years of age and up to 12 years of age during school holidays and summer vacation in addition to drop-in care for those unexpected childcare conflicts
An on-site Health & Wellness Center that provides a full range of activities including weight training machines, free weights, cardiovascular equipment, an aerobic center, massage therapy, certified personal trainers and a wide variety of other programs
Two complimentary "Fun Ship" cruises a year (based on available space and seniority) as well as discounted rates to friends and family in addition to other discounts to local and neighborhood vendors