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Guest Service Manager




Description:

Supervise daily operation of Front Desk & Guest Services.

Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments.

Handle any guest service issues and follow through with guest service recovery.

Create daily work schedules for Guest Services Hosts/Hostesses.

Implement training and development for Guest Services and Concierge.

Monitor the daily bank-out process for crew.

Requirements:



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