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GUEST SERVICES AGENT - GERMAN SPEAKING




Description:

Employer: Multinational Cruise Line with a total of 12 ships.

Job description:

Handling all requests and complaints in a professional and diplomatic way; focusing in Guests’ needs and problem in providing services which will assist VIP and Suite Guests with all special needs; to follow up the group programs and their special needs and requests; to ensure a proper communication, information and assistance to Guests; preparing invitations recap; preparing vouchers and presentation letters.

Job requirements:

- Bachelor’s degree in hospitality management, Tourism or related field from an accredited college or university or the international equivalent preferred.

- 1 years work experience equal position in Property minimum of, 4/5* Service.

- Computer Skills. - Guest attitude, Public Relations, and Communication.

- Good Organisation skills, problem solving, international exposure preferred.

- German mother tongue or German and English Fluent. Other european languages will be a plus, including Spanish. Competitive Salary, including accommodation, meals, joining and return flights paid by the company.4 to 6 months and renewableExcellent opportunities of professional development. Duration of the contract 4 to 6 months and renewable

Requirements:



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