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Shore Excursion Intern




Description:

JOB PURPOSE

The Shore Excursion Intern acts as a key support to the Shore Excursions Team by being a person of first contact to our Guests, supporting their needs and requests.

KEY RESPONSIBILITIES

• Supports the Guest in the choice of the most adequate excursions;

• Escorts the groups from/to buses during the embarkation/debarkation procedures;

• Ticketing control;

• Places bookings into the Fidelio system.

Requirements:

(skills, competencies, experience)

• MUST BE A CURRENT GRADUATE / WILL BE GRADUATING FROM LES ROCHES, GLION OR ECOLE HÔTELIÈRE LAUSANNE;

• English and 1 other language at minimum B2 level, additional language at B1 level. German/Mandarin/Japanese an advantage;

• Hotel Management School degree in progress or finalised;

• Previous experience welcome•Hotel/resort or Ship based experience;

• Proficient use of Outlook, Fidelio knowledge a plus;

• Team oriented;

• Strong organizational skills;

• Punctual and serious.

VISA REQUIREMENTS (if any)

• VISA working permit,Entry and/or Transit VISAs may be required depending on ship itinerary

Apply