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International Host Intern




Description:

JOB PURPOSE

The International Host Intern provides a personalised customer service, language assistance and translations to Guests to enjoy their cruise.

KEY RESPONSIBILITIES

• Maintains the highest level of Guest satisfaction by welcoming and socialising with Guests, contributing to social events during their cruise;

• Makes public announcements in the languages required and cooperates with the Program Publisher for the translation of the Daily Program & Daily Specials;

• Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;

• Helps to hosts and/or participates to various games, quizzes, special events language classes.

Requirements:

(skills, competencies, experience)

• MUST BE A CURRENT GRADUATE / WILL BE GRADUATING FROM LES ROCHES, GLION OR ECOLE HÔTELIÈRE LAUSANNE;

• Ability to communicate fluently in written and oral English plus two (2) other languages;

• Hotel Management School degree in progress or finished;

• Previous experience welcome;

• Hotel/resort or Ship based experience;

• Proficient use of Outlook, Fidelio knowledge a plus;

• Team oriented;

• Strong organizational skills;

• Flexible;

• Punctual and serious.

VISA REQUIREMENTS (if any)

• VISA working permit,Entry and/or Transit VISAs may be required depending on ship itinerary

Apply