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Guest Relations Intern




Description:

JOB PURPOSE

The Guest Relations Intern greets and welcomes our Guests and provides consistent personalized service in order to resolve their problems in a quick and efficient manner.

KEY RESPONSIBILITIES

• Greetings and welcomes Guests;

• Provides initial assistance to Guests for their specific needs and requests;

• Conducts all check-in operations;

• Does the “walk the line” duty during embarkation/debarkation phases and crowded moments at reception desk

Requirements:

(skills, competencies, experience)

• MUST BE A CURRENT GRADUATE / WILL BE GRADUATING FROM LES ROCHES, GLION OR ECOLE HÔTELIÈRE LAUSANNE;

• English and 1 other language at minimum B2 level, additional languages at B1 level. German/Mandarin/Japanese an advantage;

• Hotel Management School degree in progress or finalised;

• Previous experience welcome;

• Hotel/resort or Ship based experience;

• Proficient use of Outlook, Fidelio knowledge a plus;

• Team oriented;

• Strong organizational skills;

• Punctual and serious.
VISA REQUIREMENTS (if any)

• VISA working permit,Entry and/or Transit VISAs may be required depending on ship itinerary

Apply