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Sommelier




Description:

Mission: To support the overall Princess Cruises Beverage Program, with a specific emphasis on improving wine knowledge and sales techniques for all

Beverage service employees. The sommelier will be considered a support function for wine/beverage training assisting in sales/revenue generation,

monitoring beverage performance and being the spokesperson for the Princess Cruises Wine Program.



Time Utilization - Key Result Areas



1. Wine/Beverage Training Programs 35%



2. Wine Sales Support Functions 30%



3. Wine/Beverage Sales Analysis 15%



4. Wine Program Operations 10%



5. Wine Presentations 5%



6. Dining Services Support 3%



7. Miscellaneous 2%



Position Requirements



Education/Experience:



• Preferably a minimum certificate in Hotel/Hospitality management or Sommelier. In lieu thereof a minimum of three years experience in a supervisory/management roll in an upscale restaurant/bar operation.



• Has held positions that required training skills.



Skills/Knowledge/Ability:



• Comprehensive knowledge of all bar and wine products offered onboard the vessel and their preparation and presentation.



• Strong training abilities.



• Promotes good inter-departmental relations whilst contributing to a professional and efficient departmental reputation through effective communication.



• Uses English as the language of communication in passenger and crew areas whilst on duty.

Requirements:



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