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Onboard Trainer




Description:

We have an exciting opportunity for you to join our Human Resources team in the role of Onboard Trainer. You will develop, deliver, and evaluate supervisory skills, behavioural management and product and customer service training. You will identify learning needs, input into training needs analysis and support the design and development of fit for purpose training solutions. You will support the development of crew knowledge, skills and behaviours by using a range of training and development delivery methods and styles to promote and facilitate learning.

You will work collaboratively with ship and shore stakeholders to ensure that training needs are fully met and excellent standards of training are upheld to ensure high customer satisfaction.

This is an excellent opportunity to further develop your career with a company who puts its people and customers at the centre of everything we do. The contract lengths are either 4 or 6 months onboard with 2 months leave, and life onboard involves working 10 hours a day, 7 days a week. Your 10 hours will be split between morning, afternoon and evening activities. In return you will receive a competitive rate of pay, a clothing and travel allowance, your own cabin, accompanied travel options (friends/family), and the enviable opportunity to travel the world and to contribute to the ongoing success of the cruise line.

Requirements:

To be considered a suitable applicant for this role you will have the following knowledge and experience:

- Have experience of delivering training within the Cruise or Hotel industry
- Have experience of training delivery in supervisory skills, behavioural and product and service skills training
- Be an experienced facilitator and able to train others to deliver training
- Experience of presenting information to a large and diverse audiences
- Proficient in the use of all MS Office software including; Powerpoint, Excel and Word.
- Human Resources/Training qualification or experience

The ideal candidate will:

- Possess excellent interpersonal skills
- Be adept at building strong and credible relationships
- Work well under pressure, prioritising effectively where necessary
- Self manage with accountability for own work
- Be able to work collaboratively

Apply