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Bars Manager




Description:

As Bars Manager you will manage the department to provide an efficient, smooth and financially sound operation, enhancing both the passenger and crew experience. You will:

Identify areas of improvement, continually striving to improve passenger satisfaction scores and effectively resolve passenger issues or complaints.
Work effectively with other departments to optimise revenue usage and maximise revenue opportunities.
Ensure all relevant IT systems are operational and the fixtures and fittings within the outlets are in the best state of repair, reporting any issues and liaising with the relevant department.
You will also be expected to actively generate bar cost profit by understanding the passenger profile of each cruise and organising promotions to increase cash profit generating opportunities. Appropriately cater for special events such as weddings or cocktail parties and ensure all passengers billing is correctly entered into the relevant system in a timely manner.

This is a fantastic opportunity to work for one of the world’s leading Cruise brands. Life on board involves working 10 hours a day, 7 days a week for the time that you are on board. Your ten hours will be split between morning, afternoon and evening activities.

Requirements:

To be considered a suitable applicant for this role you will possess:

- WSET Level 4 or Higher Certificate or NVQ III in Beverage Service or diploma / degree in Hotel / Hospitality Management or equivalent preferred or relevant industry experience
- Level 3 Award in Supervising Food Safety in Catering or equivalent
- Experience of working within a busy bar environment in a supervisory / management position in a hotel, hospitality, leisure or cruise ship environment preferably within a 4/5 star establishment
- Proven experience of meeting and exceeding set targets
- Proven experience of budgets and financial management of bar stock
- Competent in the use of most MS Office software
- Good command of written and spoken English

Apply