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Seasonal Youth Counselor




Description:

Department: Cruise Programs; Description: Under the direction of the Youth Program Supervisor, the Seasonal Youth Counselor is responsible for the supervision and control of all youth and teen activities as it relates to the Passenger Programs and Entertainment Department.

WHEN APPLYING, PLEASE INDICATE WHICH SEASON YOU ARE INTERESTED/ AVAILABLE TO WORK IN THE SUBJECT LINE (SPRING, SUMMER, OR WINTER) Spring Season: February 7 - May 5; Summer Season: May 26 - September 15; Winter Season: November 3 - January 8 (Dates within each season will vary depending on ship specific assignments)

Responsibilities:

- As a member of the cruise staff, the seasonal youth/teen counselor is responsible to assist in discharging any of the scheduled social, entertainment or recreational activities, ensuring that each event takes place safely and promptly as scheduled.
- It is the responsibility of the seasonal youth/teen counselor to ensure the accuracy of all printed material that is submitted to all youth/teen guests.
- All seasonal youth/teen counselors are responsible for assisting with storage, inventory and ordering of all equipment, supplies, gifts and prizes, which are specifically utilized in the youth/teen program.
- Each seasonal youth/teen counselor must have the ability to serve as an effective Host/Hostess. Each seasonal youth/teen counselor must have the ability to work as a team member in cooperation with other cruise staff members, as well as with all other shipboard departments.
- It is the responsibility of the seasonal youth/teen counselor to be accessible to and approachable with guests. He/She must be capable of being a patient listener while making guests feel at home.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

Requirements:

- 2 yrs experience recreation ages 2-17 required.
- Extrovert, quick and critical thinker, witty, personable, and articulate. Must be service oriented and have the ability to take direction
= Although not an absolute prerequisite, prefer proficiency in ability to read, write and effectively communicate in one language in addition to English.
- CPR/First-Aid certifications valid for one year

Education:

- Bachelor’s Degree or equivalent or Associates Degree and/or currently enrolled in an accredited college degree program or foreign equivalent in a course of study related or relevant to childcare is required.

• Minimum of one year experience in a combination of programming and implementing youth recreation, youth sports, and/or childhood education for ages 2-17 required.
• Minimum one year experience in programming and implementing theatrical/drama related activities is required.
• One year experience with special needs programming strongly preferred.
• Intermediate verbal and writing skills in at least one other language such as German, Spanish, French or Italian is preferred.
• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
• Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Outlook) is required.
• One year experience communicating via microphone, using/programming DJ and light/sound equipment is preferred.
• Unique hobbies are a plus: to include but are not limited to: Juggling, Theater, Gymnastics, Sports, Dance, Singing.

Special Requirements:

• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

• Must be able to provide quality service for a large passenger vessel that can include from over 5,000 guests including over 1,500 children in high season.
• Must be able to speak publicly and conduct games, events and other activities for a variety of age groups, from small children, to teens.
• The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments and deadlines.

ATTRIBUTES

• Extrovert, quick and critical thinker, witty, personable, and articulate.
• Must be service oriented and have the ability to take direction.
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week • Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates

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